In my experience meeting hundreds of business owners, 2 stand out as extremely unique. In a sentence, Bob Reiss and Steve Dickerson are probably the only 2 businessmen I’ve encountered who I would carry their briefcases around for a year for free. I would just download as much information and as many lessons from them as I possibly could. It occurred to me that I when I’m leading people, I want them to feel the same way about me. What can I do so well and so fluently that someone would actually pay me to learn it???
Well it better be whatever I’m doing to lead my team. Think about it for a second. Consider you’re hiring someone new. They’re young, inexperienced and considering whether to enter the job market or go to school full time for business. You’re the team leader for your business, right? Would that person learn more from you or from her professors at business school? Will they learn more from the other business owner down the street? Why can you teach them more? What about your service leader and office leader? Do they all have something to offer each of their teammates?
Let’s face it, if you aren’t so talented at what you do that you can teach a class on it and people would pay to learn from you, then you probably need to start investing more time in yourself. James Rhome used to say “Always invest more time in yourself than in your business.” Doesn’t that make sense?
Here’s another way of looking at it. If you’re team has so much faith in you that they would pay to learn from you, imagine how enthusiastic they’re gonna be when you thank them for their hard work every time you hand out their paycheck.
In case you haven’t noticed from my blogs, I’m a bit neurotic. I can’t stand not doing something to the best of my ability. So if I’m going to create the best marketing or sales system for my business, you better believe I’m going to read dozens of books, blogs, articles and ask my colleagues about those topics. However, as much as I love to learn, I’ve learned that it’s much more fun to teach others. If you want to see your teammates light up and get actively engaged in growing your business, start teaching them new things. Start helping them shape their ideas into effective parts of your business. Start showing them how their contributions are making a difference by measuring the results. And most important of all, reward them for what they’re doing. My next blog will be about why I will never pay a full-time person an hourly wage which is related directly to what we’re talking about now.
I previously mentioned that no one wants to suck at their job. Quite to the contrary, everyone loves to go home to their wife, husband, mom or best friend and tell them how they had this great idea that helped improve the business. In my business, if I’m working with someone who has been on the team less than 6 months or more than 20 years, it amazes me how hungry they are to both learn and be challenged. We all want to brag about how much fun our job is because our team leader gives us so much “freedom.” The interesting thing about “freedom” is that if everyone is part of a team, they start to worry less about doing it “their” way and instead appreciate what’s best for the team. However that only works if you walk the walk. 😉 When I implement a new policy, incentive, marketing program, etc. we discuss it at the team meeting, get some input and run with the idea. Everyone seems to feel apart of the team instead of me just dictating this is how it should be. Keep in mind, that if everyone on the team respects my talent for marketing or leadership so much that they would pay me to learn it, then maybe what I suggest in the meetings carries a bit more weight… Maybe not… lol Time will tell. 🙂
If you need incentive to keep yourself on your toes and always learning and teaching your team, implement a Team Building portion of every team meeting. That’s the point where you educate your team on some of the great ways to communicate with customers, improve themselves, and be an effective part of the team. In our last team meeting I introduced Neuro Linguistic Programming (NLP) and it was so much fun! One of these days I’ll summarize my NLP lesson into a blog or 2 for you to help build your team.
To your success, Bryan